Information You Provide
The enquiry form asks for your name, email address, an optional phone number, the service you need and a message about the premises. It also records this website’s domain and your agreement to share the enquiry. Please provide only the information needed to understand and respond to the request.
Do not include passwords, alarm codes, detailed security arrangements or personal medical information. You can describe evacuation support needs in general terms, with any sensitive detail discussed through an appropriate channel later.
How Your Enquiry Is Used
Your information is used to understand the service required, respond to the request and help arrange a discussion about appropriate work. It is not an appointment confirmation, a commitment to purchase or permission for unrelated marketing.
Enquiries may be passed to a suitable local firm so it can respond to your request. Your agreement is asked first through a required checkbox on the enquiry form. Do not submit the form if you do not agree to this sharing.
The receiving firm should explain its own handling of information when it contacts you. Share further documents only after you are comfortable with the firm, the purpose and the way the information will be handled.
Your Choices And Requests
You can ask about the information held about your enquiry, request correction and ask for deletion where applicable. You can also withdraw agreement to further sharing. This will not undo processing already lawfully completed, and some information may need to be retained for a lawful reason.
Use the contact form, select “Not sure yet” and describe your privacy request. Provide enough information to identify the original enquiry without adding unnecessary sensitive details. If a local firm has already contacted you, ask that firm directly about the information it holds.
Security And Retention
Access to enquiry information should be limited to people and service providers who need it to respond and maintain the service. Enquiry information should be retained only as long as needed for those purposes and any applicable legal obligations.
The initial form is not a suitable channel for sensitive building security documents. There is no guarantee that any online transmission is entirely risk-free, so keep your message relevant and concise.
Website Services And Cookies
The website uses a small script to support the navigation and send enquiry forms. The static pages do not set advertising cookies or include analytics scripts. The hosting infrastructure may process technical request information for delivery and security.
Fonts are requested from Google Fonts, which means your browser connects to that service when loading the page. The font provider and hosting provider may receive technical data such as your IP address. Browser settings can restrict third-party connections, and fallback fonts keep the content readable.
Further Information
For guidance about UK data protection rights and making a complaint, visit the Information Commissioner’s Office. This notice should be reviewed if the enquiry process or website services change.